Questions & Answers
Here are a few frequently asked questions and answers. Get the facts. Please contact the Business Development Manager in your area when you're ready to talk about what's on your mind.
Q. Do we have to pay in U.S. dollars?
A. No, all transactions are in Canadian dollars. There is no currency conversion required.
Q. Are the freight costs prohibitively expensive?
A. No, to the contrary. Orgill has its own fleet of trucks delivering to over 6,000 customers throughout North America and around the globe. Castle dealers from coast to coast are taking advantage of both the excellent pricing and competitive freight rates to reduce their costs and increase their margins.
Q. How many products are Canadian Compliant today?
A. Over 40,000 products are Canadian Compliant right now and shipping into Canada. And more products are being converted every month. Compliant products can be legally sold in Canada.
Q. How often can we expect to receive product?
A. As often as you want. Orgill will work with you to establish a buying cycle that fits your business needs.
Q. Is Orgill committed to Canada for the long haul?
A. As Ron Beal stated, "Canada is now part of a domestic North America Market that we (Orgill) are committed to serving."
Q. How easy is it to order product from Orgill?
A. It's very easy. You can order online, POS, fax, hardcopy, whatever method best suits your business needs.
Got your own questions? Looking for answers? Contact the Castle Business Development Manager in your area today.
"Being a member of Castle is a huge help in our day-to-day business. It starts with the best pricing day in and day out, including pool buys and other programs. They keep us competitive. Castle's leadership is very forward-thinking about how to best support our needs as independents. They realize that it's independents across Canada who are driving our industry today. "
Chris Willsie, Lind Lumber, Castle member
"We've had double-digit growth over the past several years. Castle has superb buying power, and that keeps us competitive. They don't hold anything back. Everything is transparent. I am a shareholder and the members own Castle. We have a voice, and Castle listens. Communications from our BDM to head office is top notch."
Mike James, Spring Valley Building Centre , Castle member